dr dabber support

Dr dabber support

We work tirelessly to create and develop the coolest, most innovative vaporizers on earth. We take chances that other companies won’t in the pursuit of creating the best vape pens and dab rigs possible. We insist on using the best materials available to us…’cost-cutting’ is not in our vocabulary. When you buy a Dr. Dabber vaporizer, you can rest assured you are getting top quality backed by top support. It’s as simple as that.

Since 2013, we have been a dominant driver in cannabis innovation, introducing the first low-heat wax pen with the Ghost, revolutionizing the vaporizer pen industry almost overnight and winning our first Best Dab Pen award from High Times. We followed that up by being the first company ever to bring an electric rig, or e-rig as we call it, to our customers in 2015 with the Boost. We then perfected the electric rig in 2018 with the Dr. Dabber SWITCH, a vaporizer called ‘the future of cannabis’ by Forbes, and ‘by far the best vaporizer [they’ve] tried to date’ by Digital Trends.

We always have been and always will be dedicated to inventing new, exciting ways to enjoy cannabis. Our customers rely on the Doc, so should you.

Fast and Free Shipping

We process all orders within 24-48 hours and offer free shipping on all domestic orders over $39.95

Flexible Payment Options

We accept as many payment options as possible, including Visa, MasterCard, Amex, Cryptocurrency & Sezzle

Award Winning Service

Customers can reach award winning customer service agents by phone, email or live chat

Award winning creators of the most reliable, high quality, best vape pens, wax pens, and dab pens. Inventors of the Boost eRig, the world's first portable electric dab rig and the SWITCH, the most sophisticated dual use vaporizer on earth. Elevate your vaporizing experience with Dr. Dabber.

Boost: Black Edition Support

The Dr. Dabber Boost: Black is the first portable, battery-powered dab rig for essential oils, employing a domeless nail much like you would see in traditional glass dab rigs. There is no torch required. The device heats to an optimal temperature with a simple button press, making it one of the easiest dabbing solutions available. When attached to the included glass water filtration piece, the Boost replicates the dabbing experience perfectly. The Boost: Black truly is the best of both worlds: a portable dabbing experience without any sacrifice.

*Unfortunately, we no longer carry or cover the OG model of Boost unit under our warranty. Boost Black units are fully covered.*

Boost: Black Edition Basics

Boost: Black Heating:
Titanium Nail- 3 Click heat setting-White for 25 seconds, any time after turning Blue you may add your product.
Quartz & Ceramic Nails- 5 Click heat setting-Blue for 40 seconds, any time after turning White you may add your product.
You may turn the unit off at any time with 3 clicks.

Boost: Black Temperatures:
3 click: 450-550 on low heating cycle (white light, blue when temp is reached)
5 click: 550-650 on high heating cycle (blue light, white when temp is reached)
*varying on nails

Give your battery a full charge prior to using. Insert the Micro USB charger into the side of the Boost: Black, then insert the other side of the charger into a USB port or AC adapter. The power button shows a purple light when the device is being charged. A green light indicates charging is complete. Due to the size of the battery, it is recommended to charge 6-8 hours or overnight on an AC adapter to charge fully.

Try to remove the charging cord as soon as the unit is fully charged. The charging cord will not stop the trickle down effect, meaning it will slowly start to lose power over time after a full charge, while plugged in. You can always unplug and plug the unit back in to check if it needs a few more minutes for a full charge.

Compatible Items

We offer 3 nails that can be used with your Boost: Black. We recommend using the Boost: Black Titanium nail with the 3 click heat setting-White for 25 seconds any time after turning Blue you can add your product.

And recommend using the Boost: Black Quartz nail // Ceramic nail -with the 5 click heat setting-Blue for 40 seconds any time after turning White you can add your product.

The ceramic heating rod is a replacement component for the Boost: Black. This unit requires this component in order to function. Heating rod // Heating rod (serial)
Disclaimer: Before purchasing the Serial Replacement Heating Rod, verify that your Boost: Black has a serial number printed on the unit. The serial number can be found on the back of your unit below the charging port.

Our standard glass is factory made whereas our custom glass is handmade borosilicate glass, made in the USA by our resident glassblowers. The custom pieces are aimed more towards the connoisseur, although both types of glass function equally well.


If you need a bit more heat (especially for the quartz nail) you may run a pre-heat cycle before adding your product. To do this, run the unit through a heating cycle then immediately turn the unit back on and dab on the 2nd heating cycle.

A new ceramic heating rod will usually solve any issues with the Boost: Black unit. An extra ceramic heating rod is included with your kit and more may be purchased online. Your heating rods should last you about 3-6 months depending on usage.

You may also unscrew your battery from the housing to inspect the battery for any possible imperfections or wear/tear.

Find Us!

Feel free to check out our instruction videos by visiting our Dr. Dabber YouTube Channel or follow us on Instagram, Twitter, and Facebook.

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Boost: Black Edition Boost Introduction The Dr. Dabber Boost: Black is the first portable, battery-powered dab rig for essential oils, employing a domeless nai ]]>