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Warranty for products displaying this manufacturer warranty logo are direct warranties. Meaning you contact the manufacturer directly for warranty support. If you have any questions we are here to help, you can email us at [email protected]
Please click here for your Magic Flight Launch Box warranty needs.
Grenco Science stands behind their products and provide a 1-year warranty on electronic components.
The warranty covers manufacturer defects within the warranty period (VOLCANO and PLENTY 3 years, MIGHTY and CRAFTY 2 years). Defects due to normal use or wear are not covered by the warranty. Parts subject to wear such as batteries, screens and similar are excluded from the warranty. If it is a warranty issue, Storz & Bickel will repair and return it to you free of charge. For a non-warranty repair, Storz & Bickel will notify you of the estimated cost of repair (including parts, labor and shipping).
If you have a malfunctioning device please start the process by submitting a RMA request to Storz & Bickel by clicking the link posted below and following the required repair information.
Volcano Classic and Digit: 3 year warranty
Plenty: 3 year warrantyMighty: 2 year warranty
Crafty: 2 year warranty
Vaporizers.ca handles direct warranty for Vapir and Arizer vapes. All other vaporizers are covered under manufacturer warranty, CLICK to find CONTACT INFORMATION
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Most questions regarding purchase and warranty as well as shipping and delivery can be solved with our popular topics. Easy and without waiting.
Check our frequently asked questions and learn more about your specific product. Haven’t found your answer?
Repair, Service & Warranty.
Even great products sometimes need service. We are here to help.
Please initiate an RMA through your customer account to handle all your service and warranty claims. For repair-cases which are not covered by our warranty, please refer to our pricelist below.
Claim a replacement Filling Chamber for your VOLCANO HYBRID.
STORZ & BICKEL leads the vaporization market in innovation with CRAFTY, MIGHTY, PLENTY, VOLCANO and more. Visit the site to learn, buy and get support.